Tag Archives: Comcast

Internet, Internet Culture, Services

Overly Attached Comcast Won’t Let You Go

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At Comcast, you are not just an undervalued customer – you are also an indenture servant, and you will answer any question they have if you try to leave them. Ryan Block, former editor-in-chief of AOL’s Engadget before he co-founded the community site GDGT, posted online his recorded voice call with Comcast trying to explain to them they wanted to cancel. Comcast though decided that going Overly Attached Girlfriend was a good idea. After the jump here is 8 minutes of a 20 minute phone call tug of war with Block trying to cancel Comcast with a rep who just can’t take the hint, he just isn’t that in to them.

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Internet, Services

Netflix tells on bully Comcast, Comcast cries Netflix is lying

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Ken Florance, the vice president of content delivery at Netflix, In a Netflix blog post has basically said Netflix has paid a protection fee to Comcast. Netflix did this to end the sudden and dramatic decline to the video service quality its customers started to receive if they were Comcast broadband subscribers. In the end this is something they state must end, in what they call “The Case Against ISP Tolls.” at their blog post on the official Netflix blog.

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Internet, Services, Technology Policy

Open Internet Rules & Network Neutrality take serious blow as courts side with Verizon in lawsuit against FCC

In the Washington DC federal appeals court on Tuesday, Verizon won a very troubling decision. It is a decision that if not fought could lead to troubling ideas of “toll road” internet prices. Tiers of internet that block certain services like cable packages block certain channels in different cable packages. Independent web services and websites like Netflix, Facebook, Skype, or Google could be crippled or blocked unless you pay for a premium internet experience package while Verizon owned or partnered websites & services could be offered in the cheap basic “Channel” package. A very chilling idea but not unheard of if you think back to the history of telecommunications in the United States.
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Internet, Internet Culture, Technology, The Future

Former telecom lobbyist, now FCC Chairman, proves Big Telecom wants toll lanes on internet to block competitive services and innovation.

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This could be death to an all bits are equal internet, or as it is commonly called Network Neutrality. The newly anointed Federal Communications Commission Chairman Tom Wheeler; a former lobbyist for the cable and wireless industries, announced this week that it would be OK for Internet service providers to charge Netflix and other companies for a faster lane to consumers.

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