Category Archives: Services

FiOS customer shows Verizon does serious throttling shenanigans with Netflix

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FiOS subscriber Colin Nederkoorn, a startup CEO who resides in New York City, pays for FiOS Internet that promised service of 75 Mbps download and 35 Mbps upload. However, his Netflix video streams were limping along at just 375 kbps (0.375mbps). Which is about only 0.5 percent of the speed he’s paying for.  So on a lark he decided to connect to a Virtual Private Network service. What Nederkoorn found was that through this encrypted extra hop, which in all other cases would slow down network performance he saw nearly a 10x increase in Netflix performance.

So Verizon, you got a lot of explaining to do! Continue reading

Verizon just got caught lying their pants off about purposely slowing Netflix speeds

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American multinational telecommunications and Internet service provider company Level3, is siding with Netflix in posting a letter from Level3’s Mark Taylor. In it they show how Verizon has just opened itself up to a world of hurt. It goes to show  proof that Verizon is purposely throttling Netflix’s service to end customers who are on Verizon. This is something big, proof of possible criminal malfeasance of Verizon in blocking competition and fraud to their end customers.

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Overly Attached Comcast Won’t Let You Go

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At Comcast, you are not just an undervalued customer – you are also an indenture servant, and you will answer any question they have if you try to leave them. Ryan Block, former editor-in-chief of AOL’s Engadget before he co-founded the community site GDGT, posted online his recorded voice call with Comcast trying to explain to them they wanted to cancel. Comcast though decided that going Overly Attached Girlfriend was a good idea. After the jump here is 8 minutes of a 20 minute phone call tug of war with Block trying to cancel Comcast with a rep who just can’t take the hint, he just isn’t that in to them.

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Alcatel-Lucent claims 10,000 Mbps internet over plain old copper telephone line

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The Bell Labs R&D division of telecoms giant Alcatel-Lucent has today claimed to set a new world record after they successfully pushed “ultra-broadband” speeds of 10,000 Megabits per second (Mbps) down a traditional copper telephone line using XG-FAST technology, which is an extension of the protocol G.fast (ITU G.9700).
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